Dual Qualification – Cert III in Health Support Services & Cert III in Competitive Systems and Practices

This Dual Qualification Certificate III in Health Support Services (HLT33215) and Certificate III in Competitive Systems and Practices (MSS30316) is suited for staff working in food safety, cleaning, and or laundry. This course is designed to provide you with a wide range of skills to apply in a healthcare setting. During the course you also will be coached how to apply efficient processes and systems in your workplace through Lean principles. You will gain knowledge in process improvement, how to change inefficient procedures and to work effectively in a team environment.


What you will learn

  • How to promote innovation in a team environment
  • Efficiency and process improvement techniques
  • Effective Leadership skills
  • Change management tools

Pathway & Careers

Qualification Pathway

After achieving this dual qualification, students may choose to study the following qualifications:

  • Certificate IV in Ageing Support – CHC43015
  • Certificate IV in Health Administration – HLT47315

Career options

  • Laundry Leading Hand
  • Senior Cleaner
  • Senior Kitchen Hand

Certificate III in Health Support Services (HLT33215) units:

Core Units:

CHCDIV001 Work with diverse people
HLTWHS001 Participate in workplace health and safety
HLTWHS005 Conduct manual tasks safely
CHCCOM005 Communicate and work in health or community services
HLTINF001 Comply with infection prevention and control policies and procedures

Elective Units:

BSBCUS402 Address customer needs
LMTGN2006B Perform test or inspection to check product quality
LMTGN3005B Plan tasks to assist production operations
LMTGN4005A Plan and implement production within a work area
BSBFLM312 Contribute to team effectiveness
BSBINN301 Promote innovation in a team environment
BSBCMM201 Communicate in the workplace
CPPCMN4002B Implement and monitor environmentally sustainable work practices
BSBFLM309 Support continuous improvement systems and processes
BSBWOR301 Organise personal work priorities and development

Certificate III in Competitive Systems and Practices – MSS30316

Core Units:

MSMENV272 Participate in environmentally sustainable work practices
MSMWHS200 Work Safely
MSS403001 Review competitive systems and practices

Elective Units:

MSS403002 Ensure process improvements are sustained
MSS403035 Implement the visual workplace
BSBINM301 Organise workplace information
MSS402002 Sustain Process Improvements
MSS402030 Apply Cost Factors to work practices
MSS402040 Apply 5S procedures
MSS402080 Undertake root cause analysis
MSS403033 Map an operational process

Dual Course Details

  • Recognition: Nationally accredited training
  • Vative Healthcare Pre-requisites: Nil
  • Course Duration: 12 months (minimum of one day of training per month)
  • Study mode: Work Place Based Delivery
  • Assessment: Assignments and projects
  • Payment Options: Fees, Refunds & Cancellation Policy


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