Dual Course Overview

The Diploma of Practice Management is suitable for staff who are managing teams and operations of small to medium sized health practices. This diploma is designed to equip you with the skills required to negotiate risks, apply medical terminology correctly and confidently mange people performance. You will be taught effective leadership skills and how to best manage teams. This is a dual qualification and you will be taught Quality Management tools and how to implement and sustain efficient processes and systems through Lean principles.  You will be taught to identify waste, such over processing; the unnecessary motion of people moving around their work area and defects due to having to do something repeatedly as a result of a mistake.

What you will learn

  • Frontline management skills
  • Effective leadership skills
  • How to manage people performance
  • Change management tools
  • How to undertake project work

Qualification Pathway

After achieving this dual qualification, students may choose to study the following qualifications:

  • Advanced Diploma of Competitive Systems and Practices – MSS60316
  • Advanced Diploma of Community Sector Management – CHC62015

Career options

  • Nursing Unit Manager
  • Business Manager
  • Program manager

Dual Course Units

Diploma of Practice Management  (HLT57715) units:

  • BSBADM502       Manage Meetings
  • BSBCUS501       Manage quality customer service
  • BSBFIM501        Manage budgets and financial plans
  • BSBMED301      Interpret and apply medical terminology appropriately
  • BSBMGT403      Implement continuous improvement
  • BSBMGT502      Manage People Performance
  • BSBMGT516      Facilitate continuous improvement
  • BSBPMG522      Undertake project work
  • BSBRSK501       Manage Risk
  • BSBWOR501     Manage personal work priorities and professional development
  • CHCPRP003      Reflect and improve own professional practice
  • CHCLEG003      Manage legal and ethical compliance
  • CHCDIV001       Work with diverse people
  • HLTINF001        Comply with infection prevention and control policies and procedures
  • HLTINF003        Implement and monitor infection prevention and control policies and procedures
  • HLTADM004      Manage Health billing and accounting system
  • HLTWHS004      Manage work health and safety

Diploma of Competitive Systems and Practices (MSS50316) units:

  • MSMENV472      Implement and monitor environmentally sustainable work practices
  • MSS402051        Apply Quality Standards
  • MSS402080        Undertake root cause analysis
  • MSS403001        Review competitive systems and practices
  • MSS403002        Ensure process improvements are sustained
  • MSS403010        Facilitate change in an organisation implementing competitive systems and practices
  • MSS403011        Facilitate implementation of competitive systems and practices
  • MSS403013        Lead team culture improvement
  • MSS403030        Improve Cost Factors in work practices
  • MSS403033        Map an operational process
  • MSS403035        Implement the visual workplace
  • MSS403040        Facilitate and improve implementation of 5S
  • MSS403041        Facilitate breakthrough improvements
  • MSS405001        Develop competitive systems and practices for an organisation
  • MSS405002        Analyse and map a value stream
  • MSS405003        Manage a value stream
  • MSS405004        Develop business plans in an organisation implementing competitive systems and practices
  • MSS405005        Manage competitive systems and practices responding to individual and unique customer orders
  • MSS405007         Introduce competitive systems and practices to a small or medium enterprise
  • MSS405013         Facilitate holistic culture improvement in an organisation
  • MSS405030         Optimise cost of a product or service
  • MSS405031         Undertake value analysis of product or process costs in terms of customer requirements
  • MSS405040         Manage 5S system in an organisation
  • MSS405041         Implement improvement systems in an organisation
  • MSS405061         Determine and establish information collection requirements and processes

Dual Course Details

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