Dual Course Overview

This Dual Qualification Advanced Diploma is suitable for managers or team leaders who are responsible for managing services, departments and projects within the following community organisations:

  • housing
  • children’s services
  • alcohol and other drugs
  • mental health
  • disability
  • aged and community care.

This course will provide you with the skills to plan and monitor service delivery, manage risk and contribute to continuous improvement within the scope of your specific role. This is a dual qualification and you will be taught how to apply and sustain efficient processes and systems in your workplace through Lean principles. You will be trained in Lean Thinking and how to identify process waste. Example of wastes are time spent trying to locate equipment, running out of stock or waiting for approvals. You will learn Value Steam Mapping, (VSM) a visual tool used to understand and communicate the flow of information. This will allow you to uncover what actually happens in a process and is a powerful platform for improvement. This qualification will provide you with error proofing systems, root cause analysis tools and risk reduction techniques. You will also gain leadership skills and acquire confidence to effectively manage teams

What you will learn

  • Promote innovation in an aged care environment
  • How to manage procedures and systems for optimum outcomes
  • Design and implement feedback systems for workplace activities
  • Develop workplace communication tools and procedures
  • How to apply Quality Standards
  • Map an operational process
  • Undertake project work
  • Effective Leadership skills
  • Change management tools

Qualification Pathway

After achieving this qualification, students may choose to undertake further study to develop their career in healthcare. Talk to us about your options!

Career options

  • Community Development manager
  • Community Care manager
  • Community Education manager
  • Program Area manager
  • Quality Manager
  • Operations Manager

Course Units

Advanced Diploma of Community Sector Management (CHC62015)

Core Units:
BSBMGT608 Manage innovation and continuous improvement
CHCLEG003 Manage legal and ethical compliance
BSBRSK501 Manage Risk
CHCMGT003 Lead the work team
CHCMGT001 Develop, implement and review quality framework
BSBINN601 Lead and manage organisational change
BSBFIM601 Manage finances
CHCDIV003 Manage and promote diversity

Elective Units:
BSBCUS501 Manage quality customer service
BSBSUS501 Develop workplace policy and procedures for sustainability
CHCPRP003 Reflect and improve own professional practice
BSBFIM501 Manage budgets and financial plans
BSBINN502 Build and sustain an innovative work environment
BSBMGT516 Facilitate continuous improvement
BSBPMG522 Undertake project work
BSBWOR501 Manage personal work priorities and professional development

Advanced Diploma of Competitive Systems and Practices (MSS60316)

Core Units:
MSMENV472 Implement and monitor environmentally sustainable work practices
MSS405001 Develop competitive systems and practices for an organisation
MSS405013 Facilitate holistic culture improvement in an organisation

Elective Units:
MSS405024 Apply the theory of constraints
MSS405040 Manage 5S system in an organisation
MSS403001 Review competitive systems and practices
MSS403002 Ensure process improvements are sustained
MSS404052 Apply statistics to operational processes
MSS405050 Determine and improve process capability
MSS405021 Develop a Just in Time system
MSS405033 Optimise office systems to deliver to customer demand
MSS405022 Design a process layout
MSS405003 Manage a value stream
MSS405061 Determine and establish information collection requirements and processes
MSS402051 Apply Quality Standards
MSS402080 Undertake root cause analysis
MSS403030 Improve Cost Factors in work practices
MSS405030 Optimise cost of a product or service
MSS405031 Undertake value analysis of product or process costs in terms of customer requirements
MSS015002 Develop strategies for more sustainable use of resources
MSS403033 Map an operational process
CHCPRP003 Reflect and improve own professional practice
MSS403040 Facilitate and improve implementation of 5S
MSS403035   Implement the visual workplace
MSS403041   Facilitate breakthrough improvements
MSS403010 Facilitate change in an organisation implementing competitive systems and practices
MSS403013 Lead team culture improvement
MSS403011 Facilitate implementation of competitive systems and practices
MSS405004 Develop business plans in an organisation implementing competitive systems and practices
MSS405005 Manage competitive systems and practices responding to individual and unique customer orders
MSS405007 Introduce competitive systems and practices to a small or medium enterprise
MSS405041 Implement improvement systems in an organisation
MSS405002 Analyse and map a value stream

Course Details

  • Recognition: Nationally accredited training
  • Vative Healthcare Pre-requisites:
  • Course Duration: 18 months (minimum of one day of training per month)
  • Study mode: Work Place Based Delivery
  • Assessment: Assignments and projects
  • Payment Options: Fees, Refunds & Cancellation Policy

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